Art Com Reviews
Art Com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Art Com has a 3.5 star rating from 4 reviews, consumers are mostly neutral and 100% would likely recommend Art Com to a friend.
Key Takeaways for Future Customers
- Good selection and designs that are easy to fit.
- Medium price level; reviewers value product diversity and customer service.
- Expect mixed quality and occasional helpful customer service resolving refunds.
Negative Feedback / Risk Areas
- Frequent late shipping and lack of communication causing customer complaints.
- Poor print or wallpaper quality, damaged or lost packages, and slow or non-responsive customer service.
- Many reviewers request a refund as their resolution.
Positive Feedback
Customers praise large selection, nice designs, and some timely replacements or refunds when issues are addressed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Art Com has a 3.5 star rating from 4 reviews, consumers are mostly neutral and 100% would likely recommend Art Com to a friend.
Key Takeaways for Future Customers
- Good selection and designs that are easy to fit.
- Medium price level; reviewers value product diversity and customer service.
- Expect mixed quality and occasional helpful customer service resolving refunds.
Negative Feedback / Risk Areas
- Frequent late shipping and lack of communication causing customer complaints.
- Poor print or wallpaper quality, damaged or lost packages, and slow or non-responsive customer service.
- Many reviewers request a refund as their resolution.
Positive Feedback
Customers praise large selection, nice designs, and some timely replacements or refunds when issues are addressed.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Broomfield, Colorado
Resolved: I received a email this morning stating...
- - Customer cites third late delivery and cancels the order.
- - Discount offer declined; they spent thousands at Art. Com and will not order again.
Company fixed the issue and I have been provided with full refund. They offer an early delivery and it’s always a week or two later. They don’t communicate that to you, you have to call and then they will tell you.
I received an email this morning saying that my picture would arrive late. I better not receive that picture as I have cancelled. If you send the picture, you can come to my house to get it because I am not wasting my time sending it back. Also, I offered to keep the picture at a discounted price, and they said no.
I have spent thousands of dollars at art.com, but after multiple times of my pictures being late, you will never get an order from me again.
Martha Rast
- Packing is great and some pictures are nice
- Always late with shipping and lack of communication
Preferred solution: Full refund
User's recommendation: Art.com lacks in communication.It took 2 weeks for them to tell me my pictures would be late. Make sure you don’t need your pictures for a month when ordering.
Asheville, North Carolina
I understand he couldn't stop due to my actions running across road and he was on a steep incline with traffic behind him oversight on my behalf the driver responded to keep everyone safe
Driver was not in violation I understand what happened now thanks for your great service to the community
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: POOR QUALITY
- - Site has many pictures and a wide variety.
- - Ink quality is poor and easily comes off, and a full refund was issued after contacting customer service.
Company fixed the issue and I have been provided with apology. Recalled Company and was able to reach customer service.
Explained the issue and how I emailed and didn't get a reply after attempting to reach them by phone during business hours and was told to call back during business hours.
Customer service apologized for issues and issued a full refund. About an hour later I received a reply to my original email.
You can receive a print framed or unframed. The ink itself is of poor quality and easily comes off the print. The only way to contact the company is through email, which they do not respond to. No phone number and no life chat although the site says it does have live chat.
If you're looking for something for your home I would recommend another site. If you're looking for something for your 10-year-old child then it might be worth it but I would make sure that it was something under $15.
Update...Finally able to speak with customer service and was issued full refund.
- Large selection
- Poor quality
- Non-existent customer service
Preferred solution: Full refund
User's recommendation: Look elsewhere if you want quality
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wud like a refund
- - Sides won't adhere; seams fell off; it's expensive.
- - I'm a loyal customer.
- - Requesting refund or replacement.
- - Tried stronger paste; no result.
The sides ov my wallpaper wnt sink the rest ov it does and wen I woke up this morning all the sequences fell off well most ov them Im really disappointed they was expensive Ive got a few businesses and I use your company always Im really disappointed is there anything u cud do for us a refund or other wallpaper please thank you the rest ov the paper six so I dnt understand wat went wrong I think it was a 1in million bad batch Ive pasted it several times and stronger paste everything but no result as I was keen ov the style
- Nice design easy to fit
- Not happy on this occasion just bad luck bad batch it happens
Preferred solution: Full refund
User's recommendation: Good product usually
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPictured arrived today...frame cracked & damaged. How can I make sure I get another to replace it?
- - Box arrived partially opened and the frame on the right cracked, making it unusable.
- - I love the picture but need to return for a replacement.
Box was partially opened when it arrived.
When I removed plastic from picture to hangright side of frame completely cracked & broken. Completely unusablecannot be hung.
Love picture. How do I return to get the same thing I ordered?!!!nn
User's recommendation: Not until my issue is resolved!
Chicago, Illinois
Lost packages
- - The first shipment was lost, but a replacement was sent quickly.
- - Replacement arrived in good condition; I appreciate customer service contact.
My art was lost in the first shipment, but they sent another piece as soon as possible. I received it in great condition and I really appreciate the customer service contact. Good company to do business with.
User's recommendation: Really good company to do business with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Walsall, England
Like a refund please
- - The wallpaper sides won't stick.
- - Next morning the sides were loose; rest was fine.
- - They wanted a finished room but finances prevent proceeding.
The sides ov my wallpaper will not stick no matter what I do Ive tied everything and the nxt mornin all sides werent stuck the rest ov the ewallpapwer was fine cudnt believe it I wudnt ask for refund but Ive had a bit ov problems with finances lately your products are usually fine sorry bout this but I wanted a finished room but know I cannot do this as I have no finances left
- Good designs easy to fit
- Good occasionally but just had bad batch this time
Preferred solution: Full refund
User's recommendation: Nice product usually
East Dublin, Georgia
Priint has never been sent
I have called several times. No print.
States "In Production"
Representative stated they would follow up and call me. NO FOLLOW UP NO PRINT
Fed up with this company
hogheavnn@***.com
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Art.Com was wonderful. I sent them a photo of broken frame.
They sent me another to replace it & didn’t even make me ship the other back.
Told me to donate it! I would do business w/them again in a heartbeat…great Customer Service!